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Do I need both the Onshape connection and the Onshape extension?

No. The OAuth account connection is enough for Adam web tasks to work with authorized Onshape documents, including when Onshape is closed. Install the optional extension when you want Adam inside Onshape with live document and selection context.

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Does Fusion use the Desktop Connector?

No. Autodesk Fusion uses the dedicated AdamFusion add-in from fusion.adam.new/install. It does not use an OAuth connection or Desktop Connector pairing code.

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Which CAD applications need to stay open?

Fusion and Desktop Connector applications must remain open while Adam needs live CAD access. Onshape web tasks can use the OAuth account connection while Onshape is closed; the Onshape extension needs the document open for live context.

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Where did Adam put a generated file?

Open the task and inspect its file workspace, or select Files in the sidebar to search across tasks. You can filter by file type, source, and originating platform. See Find and export files.

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Is a task permission the same as a team role?

No. Team roles are Owner, Admin, and Member. A task invitation separately grants Can view or Can edit for that task. Published task links are read-only.

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Can Adam run something on a schedule?

Yes. Open Scheduled to create one-time, hourly, daily, weekly, monthly, or custom recurring work. Adam can also create supported event-triggered automations. Review Scheduled tasks before allowing an unattended write.

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Why is a model or reasoning option unavailable?

The picker is dynamic. Availability can depend on current product configuration, your plan, remaining usage, and workspace policy. Use the state shown in the composer and Settings → Billing as the current source of truth.

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Where are settings?

Open the account menu and select Settings. Depending on the active workspace and environment, you may see General, Account, Team, Notifications, Billing, Memory, and diagnostic options. The Team tab only appears for a shared team.

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When does included usage refresh?

The free daily pool refreshes at midnight UTC. Paid weekly included usage refreshes Monday at midnight UTC. Current amounts and add-on funds appear in Settings → Billing.

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Can I share an Adam result publicly?

Yes. A task can be published as a read-only plain or password-protected link. Review the conversation and every attachment first, and switch it back to private when public access is no longer needed.

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What happens when I delete a task?

Deletion is permanent. Download or export any outputs you need before deleting it from the task menu.

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Where can I get help?

Check Troubleshooting and Adam service status. If the problem persists, email hello@adam.new with the task URL, integration name, approximate time, and what you expected to happen. Do not include passwords or API keys.
Last modified on August 20, 2026